![]() ( The Standard for Programme Management, 2008) Processes A set of interrelated actions and activities performed to achieve a specified set of products, results or services. ( Practice Standard for Scheduling, 2011) Procedure A series of steps followed in a regular definitive order to accomplish something. The philosophy that recommends the redesign of processes to fulfil defined external customer needs. et al, 2008)īusiness Process Re-engineering (BPR) Identifying and implementing radical new ways of carrying out work, often enabled by the IT capabilities. ![]() et al, 2008)īusiness Process Mapping (BPM) An approach supported by software tools intended to increase process efficiency by improving information flows between people as they perform business tasks. Caprivi Consultancy Business Process Managementīusiness Process Improvement (BPI) Optimising existing processes typically coupled with enhancements in information technology.
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